Contact us
Have a question, or want a product recommendation? Get in touch.
Frequently asked questions
Yes! Please fill out the contact block above with your information and we will get in touch shortly! We would love to partner with your shop!
Yes! Please fill out the contact block above with your information and we will get in touch shortly! We would love to partner with your shop!
We offer free shipping on orders after $150.00!
Standard Flat rate shipping on items less than 1lb are at a flat rate of $5.50 and shipped by USPS First Class Mail Package ®
Priority Mail will be automatically calculated at checkout starting at $12.00
Priority Express orders start at $39.00
We offer free shipping on orders after $150.00!
Standard Flat rate shipping on items less than 1lb are at a flat rate of $5.50 and shipped by USPS First Class Mail Package ®
Priority Mail will be automatically calculated at checkout starting at $12.00
Priority Express orders start at $39.00
We do our best to ship your items as soon as possible! We usually ship orders within 1 - 3 business day after placing an order.
Remember we are a small business and even though we make sure to ship your items fast, we can't fulfill your products as Amazon Prime.
Expect them within 3-10 days after placing an order. (This varies with shipping upgrades).
We do our best to ship your items as soon as possible! We usually ship orders within 1 - 3 business day after placing an order.
Remember we are a small business and even though we make sure to ship your items fast, we can't fulfill your products as Amazon Prime.
Expect them within 3-10 days after placing an order. (This varies with shipping upgrades).
We do not offer deliveries at this time, however you can pick up from our local pop up every weekend at Aventura Mall!
We do not offer deliveries at this time, however you can pick up from our local pop up every weekend at Aventura Mall!
Every Munai item is a unique artwork made in to a product, handmade with love by artisans so we hope that you love your items upon arrival. However, if you are unhappy with your purchase, you may return it within 7 days from the date of purchase.
- To be eligible for a return, all items must be unused and in the same condition that you received it, along with it's original packaging. Please include your order number for your return to be processed. Keep in mind we do not offer free shipping on returns.
- Once your return is processed and inspected and approved, your refund will be processed. Please allow 5-7 business days for this request to be processed.
- All shipping charges, sale items, pre-orders, custom orders and jewelry are non-refundable. To begin your return/exchange, email us at sales@munaibolivia.com for assistance.
Every Munai item is a unique artwork made in to a product, handmade with love by artisans so we hope that you love your items upon arrival. However, if you are unhappy with your purchase, you may return it within 7 days from the date of purchase.
- To be eligible for a return, all items must be unused and in the same condition that you received it, along with it's original packaging. Please include your order number for your return to be processed. Keep in mind we do not offer free shipping on returns.
- Once your return is processed and inspected and approved, your refund will be processed. Please allow 5-7 business days for this request to be processed.
- All shipping charges, sale items, pre-orders, custom orders and jewelry are non-refundable. To begin your return/exchange, email us at sales@munaibolivia.com for assistance.
Most of our products come from La Paz, Bolivia. As we evolve we are starting to incorporate items handmade in Peru, Brazil and Turkey. Our main mission is to keep traditional techniques alive and connect them with conscious consumers who appreciate the beauty of handmade and slow-made creations.
Most of our products come from La Paz, Bolivia. As we evolve we are starting to incorporate items handmade in Peru, Brazil and Turkey. Our main mission is to keep traditional techniques alive and connect them with conscious consumers who appreciate the beauty of handmade and slow-made creations.